Membership Executive Job Description (Part time)

Role Purpose:
This is a role for a self-motivated person with proven sales experience within a target driven environment and the ambition to work in a B2B Sales environment. It would ideally suit someone with a strong work ethic and the ability to build relationships combined with high attention to detail.
The role will play a vital part in the growth of membership of Tralee Chamber Alliance. He/she will be involved in the implementation of membership processes, often acting as the first point of contact for enquires to effectively communicate the Chamber offering and encourage membership engagement.

The Organisation:

Tralee Chamber Alliance, a non-profit organisation and have been responsible for breakthrough events such as; Tralee Food Festival, The Tralee Voucher Programme, See Something Say Something campaign and many more. Over the short to medium term they will be rolling out future projects linked too the development of Tralee as a University Town, increasing FDI, supporting the development of Tralee as a place to work, live and do business as well as providing substantial support to member businesses in the Tralee area.

The role is an initial 20 hour per week part-time role

Role Scope:
• Develop and manage a pipeline to achieve agreed sales targets including developing a sales strategy to increase membership
• Build and maintain membership database to assist new membership development
• Listen, understand and clearly communicate the Chamber value proposition
• Implement an engagement strategy to build relationships and retain existing members and identifying new potential members, including being tasked with scoping out both a local and international market
of prospects
• Additional duties as assigned by the CEO

Area of Responsibility:
• To proactively support the Chamber office to help generate new members in all categories of membership as per annual targets.
• Using all sources available, to build and manage prospect database, generate leads and arrange meetings to drive conversion.
• To help execute targeted engagement and new member campaigns annually
• To update all databases and ensure communications are completed in a timely manner as members join/resign.
• To help drive and coordinate the retention process annually by improving engagement levels of ‘at risk’ members, and by taking a proactive approach to address issues.
• To attend internal and external business events as requested, which may fall outside office hours, to support Chamber and membership objectives
• To create and follow up on all opportunities to identify new members.
• Work with the Chamber team to ensure administrative duties are carried out at key stages during the year as per the overall engagement strategy.

Experience Required:

Minimum of 5+ years in a similar role including a track record in building and delivering sales strategies in both a B2B and B2C market. Excellent relationship building skills with a passion for maintaining such relationships. Data driven – track record in capturing key data and understanding the driving force of related data in making key decisions.

Tralee Chamber Alliance are an equal opportunity Employer, and the role will include flexibility in its terms and conditions including flexible hours and other flexible working arrangements subject to the needs of the role.

Please submit your application to Ken Tobin, CE of Tralee Chamber Alliance no later than close of business Friday 17th of January 2020 via email to