The Temporary Wage Subsidy Scheme is available to employers who keep employees on the payroll throughout the COVID-19 pandemic, meaning employers can retain links with employees for when business picks up after the crisis. It provides a subsidy through the payroll system of 70% of an employee’s wages up to a maximum of €410 per week per employee.

If you wish to avail of the Wage Subsidy Scheme (70%) where you are retaining your staff, then click here: REVENUE GUIDANCE. We are assured that the Revenue Commissioners are working hard to clear up outstanding issues and concerns that people have around the operation of the scheme.

We advise you to consult your legal advisor or accountant for guidance on the implications of the scheme for your individual organisation.



The quickest and easiest way to apply for the Covid-19 unemployment payment is through the Department’s online portal www.MyWelfare.ie. All that is required is for the employee to have an email address, a bank account and a PPSN. Simply go onto the Covid-19 Services section of the website and apply for the payment. They will have to set up an account but it is a simple and straight forward process.

In light of the increased volume in the local Intreo Offices, the following measures have been organised by Intreo in consultation with Tralee Chamber Alliance for the Kerry Region.

Dept Social Welfare Q&A 18.3.20 – FAQ’s on Payment Process from Dept. of Social Welfare

In all applications there are 2 Steps detailed below:

 – Step One – To be done Immediately

 – Step Two – To be done in the coming weeks

See Note on the Bottom of this Page for Returning Forms



Click Here to Download the Covid-19 Jobseekers Payment Guide – which explains the process for employees to apply for the covid-19 emergency unemployment payment.

Click Here to Download the One Pager Application form for each member of staff – submit this immediately.

This new payment is available to all employees and the self-employed who have lost employment due to a downturn in economic activity caused by the COVID-19 pandemic. The payment has a simple one–page application form and will be paid for a period of 6 weeks at a flat rate payment of €350 per week for jobseekers. It is designed to quickly deliver a social welfare payment to the unemployed and provide income security during this 6-week period. *Note this does not deal with the Dependent/Additional needs, see step two below:



Individuals applying for the above payment will also be required to apply for the normal jobseeker’s payments within the 6-week period. Once this normal jobseeker claim is subsequently received, the department will process these claims and reconcile payments at that time. This will involve backdating increased payments for certain customers.


Please see below the necessary information in relation to the steps to applying for and processing Applications for Jobseekers Payments.

We have attached Forms and Information Sheets to aid you and your Employees in applying.


Please refer to the correct category of form based on each individuals circumstance. Please attach any additional information that may be required depending on the Employee/Self-Employed person’s circumstances i.e married or co-habiting etc. Any queries on completing these forms, contact the above North Kerry or South Kerry numbers as relevant.


CLICK HERE FOR FORM UP1– Jobseekers Allowance/Benefit Application Form  AND

CLICK HERE FOR UP01B Means Test Application Form – Jobseekers Allowance Additional Information  AND 

CLICK HERE FOR EFT Payment Method 03_20 – Your Bank details if you wish to be paid into the bank


CLICK HERE FOR UP1 JBSE – Application Form – Jobseekers Benefit (for Self-Employed)

CLICK HERE FOR UP1b JBSE Additional Information Form – Jobseekers Additional Information if you are Self Employed


It is essential you include a letter with your application from the employer with the following information:

  1. Your Name and PPS number
  2. Your finish date of employment
  3. If you are to be paid while off work
  4. If you are to receive holiday pay
  5. If you are to be paid for the bank holidays

Additional Information that may be required:

  • If you have NO Public Service Card (PSC) please send in a copy of Photo ID i.e. Passport, Driving Licence and proof of address i.e. utility bill
  • Your spouse/partner/civil partners payslips if they are working



As a temporary measure for the foreseeable future, the following procedure has been agreed with Intreo in Kerry:

  1. Complete all the forms with your staff that will be seeking benefit.
  2. Drop The Completed Forms into the Letterbox of the Relevant Intreo Office or if this is not possible, please contact one of the numbers below and arrange a Suitable time for the forms to be collected from you by an Intreo Officer at your place of work


Phone numbers for Tralee INTREO: 066 7149510 / 0667149516 / 066 7149517 or E-mail – tralee@welfare.ie

Phone number of Listowel INTREO: 068 50030 OR Email listowel@welfare.ie


Phone numbers for Killarney INTREO:  068 6678500 or E-mail – killarney@welfare.ie



If you feel unwell, have been diagnosed with COVID-19, or told to self-isolate by a Doctor – DO NOT visit the INTREO Centre  

Contact the Illness Benefit Claims – Telephone our National Call Centre to get an application form by post: 1890 800 024 or 01 248 1398

Visit www.gov.ie/deasp to access a range of online services using your Public Services Card

Phone Numbers for HSE Corona Virus information line for protocol advice for anyone with symptoms: 1890 300046 or 1850 241850


Please check mywelfare.ie or www.gov.ie/deasp for further information